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Assistive Technology (AT) Mentor

The Role

We are currently seeking expression of interests for casual AT Mentors to join the iLA team. The role of mentors is to provide AT (assistive technology) advice to people with disability and others within a defined scope-of-practice of low-mid cost AT, utilising a peer support model. They provide independent AT advice to customers by discussing their needs and situation and help identify the most appropriate and safe AT solution.  

Reporting to the AT Chat Project Lead this casual role will be responsible for:

  • Deliver AT Mentoring via telecommunication.
  • Provide AT advice and written advice to support customers (people with disability, older people, AT users) in choosing low-mid cost AT that meets their needs, is safe and right for them.
  • Provide impartial information and guidance about AT possibilities to support choice.
  • Research suitable AT solutions to meet the needs and goals of customers.
  • Identify customer AT requests that require external referral to medical or allied health professionals.
  • Support the referral triage and customer intake.
  • Maintain accurate and timely administrative records on relevant customer record management systems.
  • Assist in the development of customer handouts or community resources.
  • Assist in the development and participate in the delivery of engagement activities for AT Chat and AT Mentoring Services with the Team Lead and Brand and Communications Team.
  • Support the Team Lead in the delivery of outcome measures in the activity work plan and Departments of Social Services Information Linkages and Capacity Building (DSS ILCB) grant deliverables.
  • Access iLA Occupational Therapist or Allied Health Professional for supervision when required.
  • Engage with social media, and provide support to the online Facebook Group ‘Chatterbox Assistive Technology Chat’.

Application close: COB 26 May 2023 (AWST). 

About You

    The successful candidate will bring energy and passion to this area, have lived experience with Assistive Technology, and excellent interpersonal skills. They will have the ability to build relationships, demonstrate good written communication skills and sound computing skills (including Microsoft office suite). Ideally the successful candidate(s) will have:

    • A Certificate IV in Assistive Technology Mentoring or equivalent qualification;
    • An understanding of the NDIS and disability sectors (desirable, not essential).
    • Candidates identifying as having lived experience with disability are strongly encouraged to apply. 

    Significant relevant industry and positional experience is required, in particular Aged Care and/or Disability Sectors. Experience with internal auditing and/or investigation is desirable and will be well regarded. 

    We Offer

      • Rewarding work and being part of a “valued based” organisation – making a difference in people’s lives 
      • Ongoing support, mentorship, and professional development  
      • Generous salary packaging, up to an additional $18,549 tax free FBT (including the ability to package relocation expenses for those eligible) 
      • True work-life balance with additional 3.5 days leave (pro-rata) / ability to purchase additional leave. 
      • Employee Assistance Program for you and your immediate family 
      • Health & Wellbeing Program including flu vaccination, and fun active social committee.

      Apply via Seek

      Register your interest today by submitting your curriculum vitae and a cover letter, addressing how you meet the work-related requirements (in no more than 2 pages)

      Applications close: COB 26 May 2023 (AWST) shortlisting will commence immediately, and we reserve the right to commence interviewing before the closing date. We thank you for your interest in iLA and we will respond to all candidates. 

      Only those with the right to live & work in Australia need apply. No agency applications at this time.

      Our purpose:  We strive towards our mission of a community in which all abilities are valued, where people have the knowledge, tools, and confidence to participate. 

      We promote and support diversity and inclusion in our workplace. If you require any additional support during the recruitment/interview phase, please contact hr@ilaustralia.org.au 

      Values: Passion, Integrity, Embracing, Authentic 

      We value our people at iLA and strive to have a positive and adaptive culture, one that aligns with our values; so cultural fit is just as important to us as qualifications, technical skill, and experience.